Returns & Exchanges
At Switchkraft, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your fit isn't perfect, we are committed to making the exchange or refund process as smooth as possible.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original items with all tags attached back into their original packaging to ensure they remain protected during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand over your package to any authorized carrier location and keep your tracking receipt; we will notify you once your refund is processed.
